Why the refusal is free
The automated report, document reading, field confirmation and category/completeness preview are free before checkout. The full fixed-template request draft is unlocked after payment.
For inspections, the software can verify three documented bases before payment: a paper difference in the report number or inspection date; a record-changing court outcome supported by an uploaded disposition; or a violation recorded in the federal record but not on your roadside inspection report, after you confirm the complete violation list.
For a CPDP crash request, the eligibility and completeness check is free before payment. Choose the crash type, upload the police accident report (PAR) and supporting evidence, and confirm the required values. FMCSA alone decides preventability.
If no documented basis is verified, the answer is free and nothing is charged. The software explains the reason before payment. Missing evidence is a different result: the preview identifies what is still needed. If the software could not read a document, that is a reading problem, not a finding that there are no grounds.
The separate free case tracker gives dates and reminders for a request you file yourself. Dates that depend on a future decision appear when you enter that event. The inspection review-stage calendar and inspection percentile comparison do not apply to a CPDP crash kit. We do not estimate a Crash Indicator percentile.